Consumer Complaint Detail

GMC / SAFARI / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004008660 Incident Date: Nov, 30 2004
Consumer's City: FAIRFAX Consumer's State: IA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SAFARI Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:fuel injection system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GDEL19W5WB Date added to File: May, 23 2021
Date Complaint Received: Feb, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 04 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our van broke down on my wife while shuttling 5 kids from school. after having it towed to a repair shop, i was told the fuel injectors failed in such a way as to pump gasoline through the electrical wiring harness and short out the computer. the repair bill was estimated at $3,000.00. the injectors, the wiring harness and the computer all had to be replaced. the repair shop called a local gmc dealer and was told they have had 3 or 4 of these recently. i contacted gmc several times and asked them for information and assistance. when gasoline is shorting out an electrical component, i see a tremendous risk of fire. i asked gmc several times if there would be potential for re-occurance in my van and also if it could happen in our blazer of the same year and engine. they have ignored every request. their only response was that i need to take responsibility for my vehicle at some point. they said the vehicle is past warranty and not their problem. i asked them why they sent me two recall notices for this same vehicle earlier this year if it is past warranty. they said because the two issues were a known problem. a outside mirror switch and an audible seat belt warning. i have no issue with having to pay upkeep on my vehicle. when a part fails in such an unsafe manner and ruins a wiring harness and a computer, i see a manufacturer defect they should address.*ak