Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004008740 | Incident Date: Dec, 14 2004 |
| Consumer's City: WESTFIELD | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2DU86W84Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 21 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 15 2004 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2004 mercury mountaineer, v8, automatic, awd. vin du86w84zj23248, purchased august 2004. current mileage is 22000. mid december 2004 i started experiencing odd or rough shifts going from 2nd to 3rd. it started happening occasionally then it became more constant. i also experienced harsh reverses, one was hard enough that my husband said it could give you whip lash! what was ironic about the whole thing was i was going to make an appointment with my local garage when i got a letter from ford (january 2005) indicating a problem with the transmission fluid which might cause a harsh reverse. so i took it to a ford garage january1 5,2005, and they installed the additives. i drove the truck about 2 weeks after that and didn't feel it fixed the problem. i took it back to the garage and this time they said they reconfigured the computer. after i picked it up and drove it for a week or so, it wasn't any better. i'm taking it back to the garage again because it still has the problem. this problem is a lot like your other complaints especially #10103034. i think this is a problem that ford should look into before it causes an accident especially those owners that drive in winter weather. *ak |