Consumer Complaint Detail

FORD / ESCAPE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004008860 Incident Date: Sep, 30 2004
Consumer's City: COVINGTON Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU03174K Date added to File: May, 23 2021
Date Complaint Received: Feb, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 27 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 escape will not start. vehicle was purchased in september of 2003. it has been to the dealer 6 times for it not starting and they say that they cannot find anything wrong with it and to let the problem get a "little worse" and maybe they can find out what is wrong. this has happened in warm weather and cold weather. i contacted ford's consumer telephone number and was told that the dealer cannot find any codes so they can't fix it. just because a computer can't tell the mechanic how to do their job does not mean that there is nothing wrong with my car. ford offered to reimburse me a car rental so ii could leave my car at the dealer again for an extended period of time so they can try and figure out what is wrong. i do not have extra money laying around for a rental so they can have my car again for service and then have to wait for a reimbursement. this vehicle starts when it wants to and hesitates. this is a constant issue and i believe i have a defective vehicle. *nm