| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004009013 | Incident Date: Nov, 26 2004 |
| Consumer's City: RANCHO CUCAMONGA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Kia Motors America |
| Model Name: SPORTAGE | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:frame and members:underbody shields |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KNDJB7230X5 | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 25 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 05 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving home at the end of novemeber with my 4 children 13,12, 2 and18 month old twins my car began to rock from side to side out of control. i pulled over and figured it was a flat tire. it was not. i proceeded to drive home and thought maybe it was my power steering. in order to drive the car home i had to drive about 2 miles an hour. luckily i was only a few miles away .. after i had a friend come by to check out the car and that is when we realized that the back sway bar was hanging to the ground. it had completely broken off the frame at the bracket where it was welded to the frame. there was about a 10-12 inch hole in the frame and both the bracket and the frame where broken were covered inside and out with rust. i called the dealer and they said that my warranty was up. i asked them to reference where in the handbook they would warranty the frame. after going back and forth with them for the last 3 months they have done nothing for me. they keep saying that it is not a warranty item. i had my insurance company come look at the car. they took digital pictures and he said that is clearly a manufacture defect and a terrible insufficient weld job and it was not sealed would explain the rust. no one will fix it not even the dealer because they said that it is not safe to fix. the insurance company also said that the other side is beginning to rust as well. this could have caused a horrific accident if this would have happened 5 minutes prior while i was driving on a highway 70 mph. they refused to give me any answers or help and keep telling me to refer to my warranty. *jb |
