Consumer Complaint Detail
FORD / FORD TRUCK / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004009033 | Incident Date: Jul, 18 2004 |
| Consumer's City: HADLEY | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FORD TRUCK | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FMZA5249YB | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 26 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 27 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Purchased a 2000 ford windstar last week of january 2004 for the price of 13900.00. the van was stored out back for a while, and was under 30,000 miles when i bought it. the dealer never got it inspected until two weeks after i purchased and picked up the vehicle. by july 2004, our van was in the shop regarding transmission problems. they had it for two weeks. upon picking it up, they left me no work order that was done and claimed they put in 4,000 dollars worth of work (verbally). i therefore contacted a lawyer. by december 2004, christmas eve day, my tranny blew. it wouldn't go forward and yet the motor was running fine. it would only reverse. two auto tech's came to my rescue and said it needs to be fully replaced. i had the van towed after the holidays (everything was closed for the four day weekend). so on monday upon my arrival, the company didn't want to put in for the repairs without my paying. i told them in six short months since july the tranny is gone? first repair was at 45 thousand miles and the next was at 60 thousand miles. i am now having more transmission problems. they only repaired it, never replaced it. for the price i pay for my monthly payments and the insurance and all, i don't think ford is being honest about their cars and ford dealers are lousy towards their customers. i feel very ripped off. all i want is my money refunded (all that i paid in payments including insurance and repairs if any) so i can go and find myself a "safe" reliable car. *jb |