| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004009212 | Incident Date: Dec, 16 2004 |
| Consumer's City: EVERGREEN | Consumer's State: CO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: DURANGO | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B4HS28N3YF | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 01 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 28 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tihs complaint is about chrysler's handling of recall d47 on the dodge durango. my vehicle was exhibiting the symptoms, and i needed to drive it cross country. the local dealer and the 800 line were not willing or able to make a timely repair. i was told i could have it repaired at a local shop and they'd reimburse. i did that, incurring $1,290.75 in repair costs for the ball joints and the tires that had been prematurely worn due to the ball joint problem. chrysler only reimbursed me $449.81, saying that's all that's covered. they said the dealer couldn't make the determination if the other items were required, despite the fact that the dealer was unable to due the repair. i would like assistance in getting chrysler to fully reimburse me for these repairs and hope that they can be encouraged to not skimp on other reimbursements they need to make.*ak |
