Consumer Complaint Detail

LEXUS / ES 330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004009271 Incident Date: Feb, 29 2004
Consumer's City: ALBERTVILLE Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES 330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBA30G445 Date added to File: May, 23 2021
Date Complaint Received: Mar, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 16 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2004 lexus es 330 and the transmission jerks and hesitates upon acceleration. this defect has put me at risk numerous times since the car was purchased; the risk being that the transmission hesitates and upon giving it more gas it decides to overcompensate, causing near collisions with the car ahead of me. the lexus dealer has dismissed the problem and has not include it in the service reports, even though i have requested it be examined. they state that the car is learning my driving habits. this is a smokescreen and unacceptable; i am certain this complaint has been submitted to the nhsta before. lexus refuses to acknowledge the problem, even though it has been recognized on numerous web sites. thank you! *ak