Consumer Complaint Detail

LEXUS / ES 330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004009315 Incident Date: Jul, 31 2004
Consumer's City: PALATINE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES 330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a lexus 2004 es 330, purchased new. from day one there has been a hesitation in acceleration. this has put me in possible danger many many times. in talking with the dealer, they were/are aware of this problem and said it is a software problem that they hope will be fixed. nothing to date. i have complained about this numerous times and they agree that this could be a very dangerous situation, and that all the es 330s have this problem. unfortunately, lexus has not taken the time or wanted to spend the money to fix this. the danger is real. can you help? thanks. jane robins. *jb