| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004009349 | Incident Date: Oct, 29 2004 |
| Consumer's City: SAINT LOUIS | Consumer's State: MO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Kia Motors America |
| Model Name: SEDONA | Model Year: 2002 |
| Vehicle Involved in a Crash: Yes | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KNDUP131226 | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 03 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jun, 27 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We purchased our van in jul of 02. after 6 months we returned the van complaining about a squeeling noise from the brakes. we were told the brakes were ok. at 24k miles i noticed the rotors were dulland the rear shoes were worn, i was told the rotors were glazed over and need to be turned and the shoes were worn to less than 50% life, and they would not warrenty after 12k miles. i had the rotors turned and replaced the pads, a few weeks later we noticed the the brakes would pulsate when slowing down from highway speeds. i took to dealer that the rotors warped. i replaced the rotors and pads, after 3k miles the pulsateing happened again. in oct 04 we had an accident i was reffered to kia customer service and was told that they would not warrenty anything because i did the repairs myself, even though i had a reoccuring complaint about my brakes before now. i replaced the rotors and was told by the parts and service at the dealer that kia informs them not to turn the rotors but replace them, due to over heating and warping. i feel that if the dealership and kia had repaired my brakes properly from the begining our accident could have been avoided. in the past 6 months the brakes have gone to the floor 3-4 times and the dealer was informed of this.*ak |
