Consumer Complaint Detail

BIGDOG / RIDGEBACK / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004010064 Incident Date: Apr, 19 2004
Consumer's City: VIRGINIA BEACH Consumer's State: VA
Vehicle Transmission Type: MAN Manufacturers Name: Big Dog Motorcycles, LLC
Model Name: RIDGEBACK Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5J11RBJ124W Date added to File: May, 23 2021
Date Complaint Received: Mar, 24 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 06 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving 40 mph, the vehicle stalled without warning. the driver tried to restart the vehicle and was not able to do so. the vehicle was towed to a dealer for inspection. the mechanic informed the driver that the control module needed to be replaced. *nm the stalling occurred while stopped at signal lights and would stall after starting. at the present time, the vehicle is fixed. the consumer stated that the sales dealer had private rights to the key system such as the electronics/wiring. no other dealer including the authorized dealer could repair the problem without the intervention of the sales dealer. there was a battery acid leak, the disc pads and rotors had worn out, the rear rocker box leaked oil, there was an oil pump leak, the transmission cover leaked, the ignition switch was bad, there was noise in the front end, and the engine would stall with no start and when the vehicle cooled down, the engine would run normal. *sc *jb