Consumer Complaint Detail

FORD / ESCORT / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004011451 Incident Date: Dec, 10 2004
Consumer's City: NEVADA Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP10P3XW Date added to File: May, 23 2021
Date Complaint Received: Mar, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 19 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 12-11-04 while returning home from work, i heard a loud noise coming from the engine and the car stalled. at first i though it was the timing belt. i took the car to a local shop who said that the timing belt had been stretched and had actually skipped gears. they replaced the timing belt and upon starting the vehicle, they heard a loud noise from the engine. they removed the spark plugs to find that the #4 plug had been broken due to an impact from the engine. after contacting the spark plug manufactuer, they said that this was a known problem with ford 2.0 engines manufacturered between 1991 and 2000. ford used a powdered metal valve seal instead of a stainless steel one which over time breaks apart and falls into the engine damaging the engine. as a result, the engine must be replaced.*ak