Consumer Complaint Detail

NISSAN / SENTRA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004011608 Incident Date: Nov, 17 2004
Consumer's City: SUFFOLK Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: SENTRA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3N1AB51D22L Date added to File: May, 23 2021
Date Complaint Received: Mar, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 29 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rack and pinion steering gear assembly on our 2002 nissan sentra se-r was replaced by hall nissan of chesapeake, virginia. we took our vehicle into the this dealer for an annual state safety inspection. we informed the service department to check the steering system. we had experienced play in the steering wheel . the movement was up and down in the steering column. after the service department inspected our car we were told that the vehicle would not pass the virginia safety inspection unless the rack and pinion steering gear assembly was replaced. we were able to get the manufacturer (nissan) to "good will" half the cost ($971.52) of the replacement. our vehicle had 37,130 miles on the odometer on the date we brought it in for the annual safety inspection (11/18/2004). our vehicle has never been in a crash and is not misused in any way.*ak