Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004012834 Incident Date: Nov, 30 2004
Consumer's City: VAN Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:turbo/supercharger
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWAC63B21P Date added to File: May, 23 2021
Date Complaint Received: Mar, 13 2005 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Aug, 31 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 'recall campaign' issued for volkswagen passat 2001, oil sludge warranty extension. *bf the vehicle broke down on the highway without any prior indications of problems, the oil and engine lights illuminated and the engine began making a screeching sound. the vehicle was towed to the dealership where they determined the engine had locked up from lack of oil. the warranty department refused to authorize the warranty coverage for the repair, because the consumer could not provided receipts from an automobile service company documenting that he had the oil changed regularly. the warranty dept. stated the consumer was not entitled to warranty coverage for the engine and the turbo charger repairs. (lawyer on behalf of consumer) *jb