Consumer Complaint Detail

DODGE / DURANGO / 2001

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004013233 Incident Date: Dec, 05 2004
Consumer's City: YAKIMA Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 1B4HS28NX1F Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 17 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The consumer was involved in two frontal collisions. upon impact, the air bags failed to deploy. the cause had not been determined at this time. *ak the first incident occured on a slight snow covered road. the consumer lost control of the vehicle which resulted in front and side damage and the vehicle was backed against the concrete barrier. the second incident occured while the vehicle was in motion and the consumer lost control whenthe vehicle was driven over a small ice patch. the consumer had run into a light pole and completely damaged the middle front of the vehicle. the consumer was informed of recall# 04v596000, which may have been the cause of both incidents. *sc