Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004013268 Incident Date: Dec, 22 2004
Consumer's City: FREDERICKSBURG Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 22 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving the seat caught on fire. consumer smelled a burnt odor. the seat became very hot; burning completely through the leather. also, burning through consumer's jeans. the seat burned consumer's legs and her backside. it wasn't until she got out of the vehicle she could see the smoke coming from under the seat. *ak