| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004013790 | Incident Date: Nov, 19 2004 |
| Consumer's City: STERLING | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: WINDSTAR | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Steering |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FMDA534X1B | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 28 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 17 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased this 2001 ford windstar sel 11/18/04 from pohanka chevrolet. on my way to kansas on 11/20/04 the cd/cassette player went out. than i started hearing a noise in the steering. when i returned they eventually replaced the stereo and after numerous times in, they replaced the power steering pump. after that i started hearing a grating sound when coming out of a parking space. pulling out in reverse, or going forward, after turning the wheel to go straight it would make this sound. they could not figure it out so i took it to a ford dealer who said this was normal for a windstar. it doesn't feel normal and i hope they will replace anything it may be damaging. also, after the power steering was "fixed" i started feeling and hearing this whirling sound from the engine. a few times the car almost cut off at a stop light, but i put it in neutral and it continued running. again, they said this is normal for a windstar. i now see why there are no new windstars. i just wanted it noted that this has been addressed a number of times with pohanka and ted britt ford, to not avail. pohanka even offered me a chevrolet malibu, plus more money out of my pocket, as a replacement. i wanted a van, not a car. |
