Consumer Complaint Detail

SUZUKI / VITARA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004014169 Incident Date: Mar, 13 2004
Consumer's City: CRESTWOOD Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: VITARA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2S3TD52V816 Date added to File: May, 23 2021
Date Complaint Received: Apr, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving and suddenly engine makes a horrible noise and stopped. all the dashboard light cameon, i did not start the vehicle. had it towed to a mechanic. once the mechanic got it started he told me that he thought i had major engine problems. decided to have vehicle towed to my nephew's mechanic whom i would trust, and the found that the time chain appartently jumped stopped which caused major engine damage. also, they had come to the conclusion the reason why the timing chain did this was due to a foreign piece of medal that looked like a washer which evidentially worked its way and got caught into the the chain. he said that the only way this piece of medal could have gotten there was during the time the vehicle was built. suzuki was not much help. they said that i should have brought the vehicle to the dealer which was not close by nor did i know at the time what the problem was.*ak