Consumer Complaint Detail

CHRYSLER / CONCORDE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004014221 Incident Date: Dec, 26 2004
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HD46R0XH Date added to File: May, 23 2021
Date Complaint Received: Apr, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 29 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I suffered major loss in valu,e and my husband was in a very dangerous situation due to the failure of the 1999 concord engine. y 1999 chrysler concord had under 57,000 miles, and was diagnosed as needing a replacement engine due to oil sludge. despite providing chrysler will oil change records showing the timeliness of maintenance to my engine, they claimed no responsibility. i was told i needed to replace my engine and that it would cost approximately $9000!!! my husband was driving the vehicle on the highway at a speed of approximately 65 mph when the engine started smoking, bogged down and started to "die". in order to avoid a potential accident, he had to immediately drive over the shoulder and through the grass so he could safely get the car off the highway and onto the side of the feeder road.*ak the cost to replace or repair the engine was much more than the blue book value of the vehicle. in fact, the blue book value was deflated at least in part to failing engines of the concord. i had little choice but to sell my car "as is" for a mere $1000!!! my car was in very good condition prior the engine failure and i believe the blue book value was approximately $7000