Consumer Complaint Detail

SATURN / VUE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004014638 Incident Date: Jul, 21 2004
Consumer's City: REDLANDS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 21 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: New 2004 saturn vue(2wd) with 3.5 liter v6, purchased in july 2004 1st symptom: poor fuel efficiency 16mpg city instead of 20mpg; worse during rain 22-24mpg hwy instead of 28mpg; 19mpg overall average -dealer response normal for first 5k miles, i'm now over 8k 2nd symptom: engine backfires after cold start; worse during rain -dealer response no trouble found, changed oil 3rd symptom: slow to start when parked on slight upward incline -haven't notified dealer yet 4th symptom: low coolant light came on but coolant level was ok -will be taking it in to dealer i'm concerned about taking it in for service after reading similar reports on this vehicle and numerous tales of poor resolution. please notify or post about any new bulletins or resolutions that may be helpful.*ak