| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004014687 | Incident Date: Jul, 24 2004 |
| Consumer's City: LONDON | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: MICHELIN NORTH AMERICA |
| Model Name: 11R245 | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JH4CL96894C | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 10 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 25 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While traveling on the interstate at approximately 65 mph, i ran over some road debris which caused my tire to blow out. i did check my owners manual and acura does not warranty their $240 tires for that kind of failure. i then checked my michelin warranty booklet, which also stated that kind of failure was not warranteed. the nearest tire store did not have my tire in stock, so i had to put a non-oem tire on my car. while at the detroit auto show during industry preview day, i noticed a michelin booth. i inquired about my tire failure. michelin stated that i should have contacted them at the time of the blow out. i stated, i read their booklet and it was not covered under warranty. they took my name and number and said someone would contact me. with in one week i received a call from michelin. they instructed me to purchase a new michelin tire to match my other 3 tires and send them the bill. with in one week i received a check. if they want to be contacted and will reimburse me for tires, they should put that in the warranty booklet. *ak |
