Consumer Complaint Detail

VOLVO / TOW HITCH / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004014755 Incident Date: Sep, 26 2004
Consumer's City: WINCHESTER Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: TOW HITCH Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:fan
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Summer 2004 i saw on tv about a recall on the module fan on my volvo. (fire hazard) there is no longer a volvo dealer near me, the nearest is over 1hour away! we called an authorized dealer out of pa and i bought the fan module and my mechanic replaced it. the recall letters werev supposed to be mailed out in december 04, i did not receive one nor have i ever received a letter for any other recalls on my volvo! i am the original owner of this car. i started emailing volvo and being reimbersed for the fan on 1/31/05. they are refusing to reimberse me for this! they are saying since an authorized dealer did not perform it then it is not covered! remember as i stated earlier i bought it from a volvo authorized dealer. i am not asking for labor reimberse just the part. they quit contact with us 2/2005. my mechanic even spoke to a volvo representative on the phone and he was supposed to straighten this issue out and get back to us, we are still waiting. we were also advised that there was a recall on the remote as well. as usual i was not notified of this recall either. i am concerned #1 that i am not made aware of any recalls on this vechile and also that they will not stand behind their product. chevrolet stood behind a recall on my husbands truck. *ak