Consumer Complaint Detail
MERCURY / MOUNTAINEER / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004014781 | Incident Date: Dec, 22 2004 |
| Consumer's City: CUMMING | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system:heater core |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2ZU55P5WU | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 11 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 14 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Purchased used 1998 mecury mountaineer from local mercury dealer, discovered the heater pleanum door actuator was faulty and the air conditioning system would only provide constant hot air on all settings, other than max-ac. the problem is that due to this faulty part, defogging/defrosting the windshield is a challenge, causing my son to drive frequently with a fogged windscreen. mercury dealer service shop and other shops locally are aware of the problem with many of these models, and repair is done by replacing the entire heater plenum which houses a new type of door actuator. this is a safety issue and should be recalled!*ak |