Consumer Complaint Detail

DODGE / DAKOTA / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004016294 Incident Date: Nov, 11 2004
Consumer's City: Consumer's State: MD
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DAKOTA Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7FL26P7WS Date added to File: May, 23 2021
Date Complaint Received: Apr, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 15 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1998 dodge dakota. i bought it with 11,000 miles on it. during my warranty at about 20,000, the truck would backfire when shifting up a gear.towson dodge had my truck for a day and said that they couldn't duplicate the circumstances and it cost me $75 anyway. around 45,000 miles my truck was running real poor with no power. the catylitic converter clogged up so bad the truck stopped running. the goodyear place where i took it, carney tire, didn't tell me of the federal warrenty on converters and replaced it and the muffler for a few hundred dollars. after my learning of the warrenty, carney tire refused to refund 50% as suggested by the chrysler rep. on the phone. now at 80,000 miles the muffler rusted enought to loose the tailpipe, which now resides in my driveway. this is totally unexceptable for this truck. i had an '87 dakota with 145,000 miles on it and never had an exhaust problem . i was going to trade it in for a 2500 ram but this and other complaints will keep me from ever buying another chrysler. i will bad mouth dodge,especially towson dodge (schaefer & stromenger), to anyone who askes me.the service managers over there didn't help a bit. i was given a service bulliten by the mechanics about a broken bolt on the manifold after my third visit,when the 2 managers weren't around. i'll never buy anouther chrysler product and i'll badmouth dodge to everyone i can. i'm going to buy a gmc product where i know they take care of any complaints a customer might have, beings they know the customer is always right.*ak