| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004017096 | Incident Date: Mar, 28 2004 |
| Consumer's City: TWO RIVERS | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: ION | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:cruise control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G8AJ52F44Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 26 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 26 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: By 3500 miles (after 1500mi when we could have returned it), the front passenger turn signal burnt out. the car was also sputtering when we started the engine. the mechanic found a cracked head, that we were told was probably present when we purchased the car; had we known we would've returned the car. we were given a rental car, but had to drive 45 min one way to get to saturn of green bay. within a month, the front driver turn signal had burnt out. the wiring was replaced while we waited 2 hrs with our 3 year old. we had to drive 1 hr 1way to saturn of appleton for repairs. in aug 2004, the car was making a noise when we turned onto a steep grade. in mi for vacation, we had to drive over 1 hr 1way to saturn of troy; the swaybar and mounting brackets had to be fixed. we waited for over 2 hrs with our son while it was fixed. in sept 2004, the front passenger side turn signal had to replace the resistor. we drove 1 hr 1 way for the repair, and had to wait 2 hrs with our son. we had asked about the cruise making a funny noise, but it was checked and we were told it was fine. in april 2005, the cruise stopped working and had to be fixed. it took over a week for the part to come in, and almost 2 weeks for it to be repaired at saturn of green bay. i had to go to the dealer 30 minutes early, be driven over to my school where i teach, walk to my second school i teach at, and wait for a driver to pick me up (20-40 min past when i was done for the day). despite everything we've been through with a new car that should need minimal care at this point, we've been basically told that we should take the $2600 hit to buy a new car while the dealer breaks even. this is poor salesmanship, and we will not be purchasing saturn products any longer. |
