Consumer Complaint Detail

BMW / 325CI / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004017143 Incident Date: Mar, 14 2004
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: 325CI Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBABN33403P Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 18 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a problem with the electronic throttle/engine management control module. whenever accelerating from a stop, the car lunges forward, then stops and goes into a cycle where it does this "bucking" action a few times. the car is 2 years old, but has only done this for the past year. i've attempted to have this repaired by bmw- have been working with them for the last eight (8) months with no result. my family refuses to ride in the car because the jerking motion makes them sick. a bmw field representative knows about the problem but refused to diagnose or repair the problem. i hired an independent mechanic that was able to trace the problem to the electronic throttle control, but does not possess the bmw software or equipment to repair it. now it has become more and more dangerous to drive because the problem is getting progressively worse. it's is difficult to make left turns at intersections since the car jerks forward and stops. a few times i was almost hit by oncoming traffic due to this.