Consumer Complaint Detail

ISUZU / VEHICROSS / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004017359 Incident Date: Jul, 09 2004
Consumer's City: COLUMBUS Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Isuzu Technical Center of America, Inc.
Model Name: VEHICROSS Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JACCN57X3X7 Date added to File: May, 23 2021
Date Complaint Received: May, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 05 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Both passenger and driver side windows fall out of the track when being raised. this problem has been growing progressively worse. the driver side always requires me to guide it with my free hand until it is completely closed. this is required daily as i exit parking garages, drive throughs, etc. i have been pinched hard a few times. it is also dangerous to attempt this while the car is moving as both hands have to come off the wheel. otherwise, i have to stop in moving traffic to raise the window, and that seems even more dangerous. i fear that one day i might get my right hand or glove caught in the window while i am driving and will not be able to reach the switch to lower the glass because i must keep my left hand on the wheel. i must discourage my passengers from putting their window down because i fear that they will get injured if they attempt to guide the window back up without sufficient experience. if they put the window down, i have to pull over somewhere, exit the car, and assist them from the outside to raise the window. i have met several other vehicross owners and they are experiencing similar problems. the manufacturer is aware of the problem. if they agree to do any repairs, they limit repairs to replacing the parts worn by the failed design of the window lift mechanism. within a short time the problem returns. i believe this simple problem presents a considerable danger to both the driver, passengers (children!), and those that share the road.