Consumer Complaint Detail

SUBARU / OUTBACK / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004017877 Incident Date: Apr, 20 2004
Consumer's City: FOLSOM Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH815X47 Date added to File: May, 23 2021
Date Complaint Received: Jun, 07 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 16 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Throttle intermittently stuck open when driving from 40-45 mph, and vehicle surged when applying the accelerator pedal from the stop position. both issues caused the vehicle to suddenly/unexpectedly accelerate and lurch forward. consumer had a concern that this problem will lead to an accident. vehicle had been to the dealer on five separate occasions. twice the dealer could not duplicate the problem, and three times dealer was able to duplicate the problems, but unable to correct the problem. *ak as of may 13, 2005 vehicle has failed 6 times, 4 times the dealership was able to duplicate the problem and twice they were unsuccessful in finding the problem. vehicle gets stuck in cruise control and doesn't want to go below 40 mph. *sb