Consumer Complaint Detail

JAGUAR / XJ8 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004018016 Incident Date: Nov, 01 2004
Consumer's City: NEWTON Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Jaguar Cars, Ltd.
Model Name: XJ8 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJHX1240WC Date added to File: May, 23 2021
Date Complaint Received: May, 22 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Recall remedy failed. after the recall for the throttle was performed the recall defect happened again. *ak recall campaign# 98v022000. jaguar stated that the they were not responsible for any further corrective action. the vehicle continued to stall. (more frequently) in other attempts to remedy the stalling problem, the dealer would reprogram the ecm (electronic control module) and suggested that the vehicle was fine. the software fix recommended by jaguar had not corrected the problem. the consumer also stated that a chirping noise would occur upon deceleration. the front brake shroud was adjusted. jaguar investigated and changed an idler pulley and the serpentine belt but the chirping noise was still present. the problem was diagnosed as a bad differential at 80k miles. *sc *jb