Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2002
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004018221 | Incident Date: Jan, 14 2004 |
| Consumer's City: RICHMOND | Consumer's State: VA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: WVWPD63B82P | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 02 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: Yes | Purchase Date: Aug, 14 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Caller stated: vehicle with heated seats. driver's seat caught on fire. caller was sitting in the vehicle, and felt that the seat was becoming overly warm, and noticed considerable smoke coming from the seat itself. small flames were noticed, and the heat melted a nickel-sized portion of the seat before heat was turned off manually. caller's pants were burned. taken vehicle to dealer under warranty, and dealer stated that the problem was repaired, and then the problem recurred in almost the exact same spot on the seat.*ak |