Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004018418 Incident Date: Sep, 12 2004
Consumer's City: ORANGE PARK Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP54L7TB Date added to File: May, 23 2021
Date Complaint Received: May, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 13 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1996 dodge grand caravan . in september of 2004 the serpentine belt came off in the rain causeing loss of steering and overheating alarm. i replaced the tensioner and belt and thought it was fixed .to date i have had to put the belt back on at least 7 times and replaced it with a new one three times .but the problem is still there wet roads or rain and the belt comes off.looking on the internet i see this is a widespread problem .ive worked on cars most of my life and have never had this kind of problem.have your experts look at the tensioner and idler pulley design they are smooth without sides to keep the belt on them.this should be a major recall.