Consumer Complaint Detail

DODGE / RAM 2500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004018425 Incident Date: Dec, 12 2004
Consumer's City: ANCHORAGE Consumer's State: AK
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:center support bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D3KU28D44J Date added to File: May, 23 2021
Date Complaint Received: May, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 12 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife and i bought a 2004 dodge 2500 hemi quad cab pick-up last march. we took is back to the dealership every month last year except july which was the month we got married. the problem was a high pitched whine coming from what was later discovered to be the center bearing. this whine would start at 20 mph and would continue longer the colder is was. it would also continue into higher speeds the colder it was. the dealership tried many things to fix it including replacing the center bearing twice. nothing worked for more than a day. in december one of the service managers said the center bearing was vibrating so hard,"i couldn't keep my hand on it." he also reported that dodge was aware of the problem and was not able to come up with a solution. at this time my wife and i proceeded to enforce the lemon law in december. we finally took delivery of an identical replacement truck about 3-4 weeks ago. initially the truck ran fine. then this last sunday, monday and tuesday the new truck started making the exact same noise and the previous "lemon". do you have any further information on this problem?