Consumer Complaint Detail
VOLKSWAGEN / TOUAREG / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004018989 | Incident Date: Apr, 09 2004 |
| Consumer's City: GLENDALE | Consumer's State: AZ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: TOUAREG | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:accelerator pedal |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVGEM77L34D | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 05 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 05 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was turning left at a fairly busy intersection & had waited for 2 cars to go that were in front of me. when my turn came & a gap appeared in incoming traffic, i removed my left foot from the brake, depressed the accelerator with my right foot & turned. however, the car did not accelerate. it moved into the lane of oncoming traffic, but just idled & i could not get the car to move for 2 - 3 seconds. i pushed the throttle all the way to the floor with no effect. a serious accident did not occur only because the oncoming traffic slammed on their brakes in time. after what seemed like forever, the car began to move & i was able to get out of the way. the same thing has happened 19 times since & the car has been returned to the dealer 4 times to fix this problem. each time they 'could not duplicate' the problem. niether could i until 3 days ago when i was told by a vw rep that this behavior is designed in as a 'safety feature'. he said it occurs when a driver depresses the throttle slightly, then (using left foot) the brake slightly, then the throttle some more, then the car will not accelerate for 2-3 seconds. what that contributes to safety is beyond me. it's a serious defect that will cost someone their life & must be changed as soon as possible. |