Consumer Complaint Detail

FORD / EXPLORER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004019270 Incident Date: May, 31 2004
Consumer's City: LOVELAND Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU72E01Z Date added to File: May, 23 2021
Date Complaint Received: May, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 ford explorer 4 wheel drive the cruise control has burned out on the steering column. this started approximately 8-9 months ago and the steering column kept having smoke come out of it while i was driving. then it would stop, and just start up out of the blue,but about 4 mts. ago the cruise control finally went out. this item has been recalled on may vehicles of the same year, but my particular vin# has not been recalled. my suv has the exact problem that has happened in many of the vehicles and there is a recall already in place, just not for my vin #. they want me to repair it at my cost.