Consumer Complaint Detail

MERCURY / COUGAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004019408 Incident Date: Aug, 14 2004
Consumer's City: STOCKTON Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L6X5 Date added to File: May, 23 2021
Date Complaint Received: May, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 11 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In august of 2004, the passenger side door on my 1999 mercury cougar became stuck in the closed position and the automatic door locks were disabled. there was a recall for the door latch for this vehicle (recall 99v226000). high humidity had caused damaged to the door latches, which were replaced as a result of the recall. the day my car door became stuck in the closed position had highs close to 100 degrees, which i believe was the cause of this malfunction. i was told by the manufacturer of my vehicle that this problem was corrected by the time my vehicle was built. however the recall took place 7 months after i purchased my vehicle in 1999.