Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004019569 Incident Date: Jan, 31 2004
Consumer's City: SAINT LOUIS Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSG69M91M Date added to File: May, 23 2021
Date Complaint Received: May, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 vw jetta vr6 transmission fails to shift smoothly from 1st to 2nd and 2nd to 3rd gear. engine rpms spike/surge before engaging next highest gear, at which point the gear is slammed into as the rpms are too high to engage the gear properly. have taken the vehicle to two different vw dealers two different times (four visits total) and dealers say they cannot duplicate the problem or that they reset the shifting points in the fuzzy logic. independent transmission shop calls for replacement of the valve body, all electronics and hard components in valve body for a cost of $3425. vw of america refuses to acknowledge a problem exits unless diagnosed by a vw dealer and will not pay for diagnosis by a third party mechanic. this problem has persisted for over 15 months and 30,000 miles.