Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2001

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 004019569 | Incident Date: Jan, 31 2004 |
Consumer's City: SAINT LOUIS | Consumer's State: MO |
Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
Model Name: JETTA | Model Year: 2001 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 3VWSG69M91M | Date added to File: May, 23 2021 |
Date Complaint Received: May, 09 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Sep, 30 2001 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: 2001 vw jetta vr6 transmission fails to shift smoothly from 1st to 2nd and 2nd to 3rd gear. engine rpms spike/surge before engaging next highest gear, at which point the gear is slammed into as the rpms are too high to engage the gear properly. have taken the vehicle to two different vw dealers two different times (four visits total) and dealers say they cannot duplicate the problem or that they reset the shifting points in the fuzzy logic. independent transmission shop calls for replacement of the valve body, all electronics and hard components in valve body for a cost of $3425. vw of america refuses to acknowledge a problem exits unless diagnosed by a vw dealer and will not pay for diagnosis by a third party mechanic. this problem has persisted for over 15 months and 30,000 miles. |