Consumer Complaint Detail

EVENFLO / 561 (DISCOVERY) / DISC

Recalls
1 Injured
Investigations
1 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004019868 Incident Date: Mar, 09 2004
Consumer's City: SAUCIER Consumer's State: MS
Vehicle Transmission Type: Manufacturers Name: Evenflo Company, Inc.
Model Name: 561 (DISCOVERY) Model Year: DISC
Vehicle Involved in a Crash: Yes Component's Description: Child seat:base (infant)
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This investigation was opened on march 11, 2004, based on seven consumer reports alleging the seat portion of their rear facing infant car seat separated from its base in a motor vehicle crash. in response to odi's information request, evenflo provided information on an additional 52 reports that included 21 injuries and six fatalities. odi complaints that were duplicated in evenflo's response were removed from the odi column in the "failure report summary." odi conducted a review of the odi database, telephone interviews with complainants, reviewed real-world crash experience through manufacturers reports, photographs, police accident reports, and inspected crash seats. based on a review of the available data, a safety related defect has not been identified at this time and further use of agency resources does not appear to be warranted. accordingly, this investigation is closed. the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist. the agency will take further action if warranted by the circumstances. additional information is attached. please up date you information on the evenflo discovery if you do a search on evenflo and than child safety seat you can see they are many more compliaints on the evenflo discovery infant car seat you can tell them by the model # their are over a 1000 compliaints on this one search many are the discovery please take time to put the complaints under the right make and model my grandson was killed because his seat came apart from the base i gave you the make and model and still you put it under child safety seat my odi id #10071698 can you get me a update on the report from evenflo have many more complaint the recieved on the discovery .