Consumer Complaint Detail

FORD / ESCAPE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004020101 Incident Date: Jul, 31 2004
Consumer's City: Consumer's State: VI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU93193K Date added to File: May, 23 2021
Date Complaint Received: May, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 04 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The present is in reference to an ongoing problem with my vehicle 2003 ford escape. i purchased this said vehicle on may 05, 2004, which was sold to me as a demo. since then i've had problems with my car. there is a problem that yet hasn't been resolved due to the fact, that they can't find its source. since august 2004 i've been reporting that when my car sits for a while either in the morning or in the afternoon it gives me a hard time to start up, this is not a sequence like problem. i understand that without finding the problem it can't be diagnosed, but on the other hand i can't afford being in the dealer all the time missing hours of work without pay and also staying without transportation. not to mention that i'm having extra expenses with the vehicle that i really can't afford and also manage to pay for the car monthly. being that all my efforts have been fruitless i resort to file a complaint with the department of licensing and consumer affairs. on friday april 22, 2005, i spoke to mr. escobar which is a technician from puerto rico and he arranged that on wednesday april 27, 2005 i leave my vehicle on the premises of metro motors overnight and they would provide me with a loner for the time being. management changed the dates and my car stayed on the dealers premises on wednesday, may 4, 2005 til monday, april 9, 2005. yet still no problem can be found. thanks god i haven't had no accidents but i would really want to find out whats the source of the problem for my own safety.