Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004020272 | Incident Date: Dec, 24 2004 |
| Consumer's City: BOX SPRINGS | Consumer's State: GA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:clutch assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSR69M95M | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 16 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 10 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My wife and i purchased a 2005 vw jetta tdi (1.9 liter diesel engine) in october of 2004. this vehicle had a heating element that was bad and eventually fixed by dealer under warranty in november of 2004. since approx. december of 2004 we have experienced increased problems with the clutch disengaging from the flywheel while shifting up or down and while passing cars. i have since found out the car (since 2001) has a dual mass flywheel assembly installed by vw that is at root of problem. the two layered flywheel is becoming over heated and warping the clutch disc abnormally in certain spots. some mechanics and engineers have specualated improper design, and others said transmission bolts around flywheel were probably overtightened at manufacturer. either way, our clutch is disengaging by itself from the flywheel after we drive car for 60 or 70 miles at one time (and car is heated up). the clutch disengages after shifing up or down and sometimes while passing, causing problems negotiating speeds. this means lack of control from the driver which equals safety hazard for most. our car started this at 11,500 miles, but dealer is refusing warranty work because his service advisor failed to note the problem we requested to have checked on three separate occasions. dealer is also denying it is a clutch/flywheel problem since he can not duplicate it in fifteen minutes, but has refused to look any further. most research i have done shows thousands of vw jetta customers with same problem between 11k and 20k mileage (from 2001 to 2005 models). |