Consumer Complaint Detail
PONTIAC / GRAND PRIX / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004020653 | Incident Date: May, 20 2004 |
| Consumer's City: HOLLY POND | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:wheel bearing |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2WP52K91F | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 18 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 20 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On may 21, 2004, purchased a 2001 pontiac grand prix from bill smith pontiac in cullman, al. the mileage on the vehicle was 35,509. upon test driving heard roaring noise. told concerns to salesperson (at 3 different times) about roaring. he assured us that it was the new tires on the vehicle. on jan, 31, 2005 had to take vehicle in for service and was informed that the roaring on the car was the passenger side wheel bearing. luckily we had purchased a ext. warranty and after paying a $100 deductable, bearing was fixed. on april 24, 2005 roaring started again on drivers side. there was only 46,134 miles on car. what is going on??? i have a special child whom i have to take to various doctors appt. on a regular basis. this car doesn't have 50,000 miles yet and it is already unsafe to drive. dealership refuses to fix bearing. i feel that they sold us this car with a defective bearing and now we are having to get it fixed. gm refuses to do anything because it has went past 36,000 miles. are they trying to tell consumers that new vehicles will only go 36,000 and after that you can start dishing out money to have them fixed. i would appreciate any help in resolving this matter with gm and also bill smith pontiac. |