Consumer Complaint Detail

CHEVROLET / MALIBU / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004021055 Incident Date: Nov, 09 2004
Consumer's City: LAKE RONKONKOMA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MALIBU Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G1ZT54854F Date added to File: May, 23 2021
Date Complaint Received: May, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2004 chevy malibu ls, it is not yet 18 months old and i have to bring it in for the 2nd steering column replacement this monday. i have done some research and have found out that hundreds of people have had similar/worse problems with sterring. some examples include complete loss of steering, loss of power steering, a loud thudding sound when turning th wheel during right turns (this is what my car has been doing), i had my 2nd steering column put in my car in nov 04, when my car was 10 months old, i now am having the same problem/sound again and need to bring it in for a 3rd steering column, meaning it came with a defective one, was evidently repaired with a defective one and who knows what will happen 6 months from now. i am very concerned about this. i have spoken to my dealership, filed a complaint with chevy and was told by both that have only issued "bulletins" for mechanics. i feel a recall should be considered as this is a very serious problem, loss of steering control should not be taken lightly. so, to wrap this up, i had my car for 10 months and needed a new steering column (11/04) now 6 months later i will be getting another. please look into this dangerouse defect and feel free contact me if i can assist any further.