Consumer Complaint Detail

CADILLAC / SRX / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004021368 Incident Date: Aug, 14 2004
Consumer's City: WHITEHALL Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SRX Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Steering:hydraulic power assist:power steering fluid
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1GYEE637840 Date added to File: May, 23 2021
Date Complaint Received: May, 23 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: while driving consumer was turning in from an intersection and the power steering pump went out, and vehicle hit a parked car. power steering failed twice prior to crash. consumer found out there was a recall, but was not notified of the recall. the car was repaired since crash, but problem recurred. the insurance company and cadillac said the problem was not the power steering pump. they offered me no investigative report. *ak