Consumer Complaint Detail

DODGE / CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004022697 Incident Date: Nov, 16 2004
Consumer's City: SANTA CRUZ Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GT54L41R Date added to File: May, 23 2021
Date Complaint Received: Jun, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 23 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On the below date i was driving on a mountainous curvy road when the transmission in my vehicle completely failed. luckily i was able to manuever the van to the side of the road. i then had the van towed to my mechanic who informed me that the transmission had a complete failure. the mechanic put in a new factory remanufactured transmission assembly. on may 19, 2005, less than 7000 miles later that transmission failed as well. the dodge dealer honored the warranty and "fixed" it. the day after i got the van back (today) there was a loud "clunking" noise and the check engine light came on. i was able to drive the van back to the dealer. the van has a total of 59,000 miles on it. i have records of all service done to the vehicle.