Consumer Complaint Detail

TOYOTA / PRIUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004023535 Incident Date: Sep, 14 2004
Consumer's City: LYME Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDKB20U840 Date added to File: May, 23 2021
Date Complaint Received: Jun, 23 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 30 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: a. how long and at what speed was the consumer driving before the vehicle lost power? had been driving for about 15 minutes going about 65 mph. b. was the consumer accelerating, decelerating, or driving at a steady- state when the vehicle lost power? owner believes she was slowing down at the time of stall. c. after the vehicle lost power, was the driver able to continue driving the vehicle? if so, how long and at what speed? owner was afraid to drive it, and called dealership and had it towed. d. did any warning lights appear before and/or after the incident occurred. if so, describe the lights that were lit. all warning lights were on as it stalled. e.did the vehicle eventually stall and come to a stop? how long did this occur after the warning lights were lit? the vehicle did stall and come to a stop. vehicle stalled, then lit up seconds after stalling. yes. f.was the driver able to restart the vehicle right after it stalled? g. wass the driver able to restart the vehicle after letting it sit awhile? if so, how long was this after the vehicle stalled? no no attempt was made to restart because it was towed. h.was the vehicle towed? yes. i.what did the dealer say was wrong with the vehicle? dealer said there was a software glitch. dealer reprogrammed the ecu (electronic control unit) or any software? yes. *ak *tt *nm