Consumer Complaint Detail

TOYOTA / PRIUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004023559 Incident Date: May, 12 2004
Consumer's City: LOS ALTOS Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDKB20U140 Date added to File: May, 23 2021
Date Complaint Received: Jun, 08 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: toyota prius gas engine stalled 3 times, twice while driving on highway and on ramp. 1) may 13 2004 stalled in busy intersection going about 40 mph, electrical engine still worked, so speed dropped to 20 mph, and consumer stopped on the side. all warning lights were on. vehicle was towed to toyota, and they said nothing was wrong except dirty gas. they reset warning lights, and told it was safe. 2) june 1, 2004, while merging onto a highway going up the ramp at about 50 mph car jerked and slowed to about 25 mph without warning. car behind m had to go onto shoulder to avoid rear ending consumer's vehicle. all warning lights were on again . when checking engine display only electrical power was working again. gas engine had stalled, causing the immediate decrease in speed, without brake lights so car behind didn't know what was happening. towed to toyota. they said nothing was wrong again except dirty gas. consumer changed gas stations and used their recommended ones since the last incident. consumer refused to take the car back . had two toddlers who were in the car at the time of the incidents. gmc dealer sent a patch which wa ssuppose to fix the problem, but patch did,t work. problem recurred.*ak