Consumer Complaint Detail
FORD / FORD TRUCK / 2002
1 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004023842 | Incident Date: Sep, 16 2004 |
| Consumer's City: SAINT THOMAS | Consumer's State: VI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FORD TRUCK | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: 1FMZU73K22U | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 09 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Sep, 10 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I am the owner 2002 ford explorer that i purchased from metro motors of the virgin islands in august 2002. on september 17, 2004, while i was driving home, the front driver side wheel detached completely from the axis of the vehicle. i drove off from the stop light. while i was accelerating i felt the steering wheel turn sharply to left and the wheel buckle. a few minutes later, i felt a tug on the steering wheel, and then i felt the wheel buckle. the vehicle crashed to sudden stop. i exited the vehicle and saw that the front driver''s side wheel was completely detached and noticed the wheel was rolling down from the point of where the vehicle stopped. the wheel stopped about ten feet to fifteen feet (10 ft. to 15 ft.) away with the entire drum assembly and wheel still attached. i have also been notified by several other ford explorer owners who have experienced a similar defect. the latest occurred in miami, florida on september 23, 2004 with the driver side front wheel detaching from the axial and flipping the vehicle on the highway injuring three (3) and one (1) other died. they were driving in a ford explorer. a similar incident occurred december 2002 in orlando, florida when a family of five flipped in a ford explorer killing three kids and her husband lost an eye. another incident occurred just fourteen (14) days after with a ford escape with the front driver side wheel dataching from the vehicle. since writing my complaint to all ford offices, several other automobile companies have recalled suvs for detach of front left wheel (dodge, hummers, gmc, etc.) licsencing and consumer office has also provided independent mechanics who's inspection reports state that the vehicle upper and lower ball joint detached which caused the entire wheel to detach. i submitted a police report stating the damages to the vehicle was not caused by collision to another vehicle or properties. |