Consumer Complaint Detail

AUDI / A4 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004024197 Incident Date: Dec, 26 2004
Consumer's City: RYE Consumer's State: NH
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUCB88DXVA Date added to File: May, 23 2021
Date Complaint Received: Jun, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 19 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Audi (97 a4 quattro) has issued a safety recall related to control arms - offering free replacement. they further state that if the control arms have already been replaced, they will reimburse all costs. i have my car maintained faithfully, usually by a dealer, but i did not have the formal 90k mile check done. since i did not follow their formal process, they are refusing to pay for the repair. (this is not a "maintainable part", so the only fix, if indicated at 90k miles, would have been replacement). audi's position seems unreasonable, given the "unrepairability factor".