Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2002
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004024222 | Incident Date: Jul, 05 2004 |
| Consumer's City: POWELL | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2002 |
| Vehicle Involved in a Crash: Yes | Component's Description: Electrical system:wiring:interior/under dash |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 2B4GP44372R | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 12 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Aug, 30 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I experienced ramdom failure of the headlights on my dodge caravan. i brought this to the attention of my dealer and they said they "could not duplicate concern". i was told the cause was probably the "front control module" but they would not replace it because they were not positive it was the cause, and because of the cost of the part. after this occured the second time i took it to my own mechanic and he replaced the module at a cost of $307.05. the replacement occured 9/15/2004. i have had no similat problems since the module was replaced. i had purchaced the extended warrenty with the vehicle but i was told by the dealer the module was not covered by the policy. it covers 7 different named control modules but not this one. i called chrysler and registered a complaint-#12641005. |