Consumer Complaint Detail

GMC / SONOMA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004024520 Incident Date: Mar, 21 2004
Consumer's City: WILLOUGHBY Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SONOMA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTDT19X538 Date added to File: May, 23 2021
Date Complaint Received: Jul, 31 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 24 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer complained of vehicle handling problems since 5000 miles. consumer took vehicle to the dealer at least 9-10 times. there was a popping sound in the front end. consumer had the lower ball joints replaced, and believed the upper ball joints were still bad. also, there was excessive play in the steering box. this was causing excessive wear on the tires. with any wind the vehicle was blown around. the service writer at the dealership said they didn't want to fix the problem because they were afraid it would make the problem worse, but it was not stated on the service repair sheet. at one point lock tight was put on the bolts to keep them from coming loose.*ak the manifold gasket and thermostat was replaced. on one occasion the vehicle lurched forward, there was a squealing noise coming from the brakes. *jb