Consumer Complaint Detail

GMC / SIERRA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004025524 Incident Date: Oct, 17 2004
Consumer's City: ALAMO Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GTEK19T221 Date added to File: May, 23 2021
Date Complaint Received: Jun, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 19 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle has a strong jerk when shifting from 1st to 2nd and sometimes has a slipping / delayed jerk when shifting from 1st to 2nd. vehicle was taken to dealership. valve body was replaced at 30,000 miles. did not correct the problem. vehicle taken back. dealer replaced transmission fluid and added additives. vehicle started making a popping noise when shifting at 30,100 miles. dealer advised this was normal. vehicle would not pull in reverse sometimes and would only shift at high rpm and no overdrive at 34,000 miles. dealer rebuilt transmission and replaced broken sun shell gear. vehicle still jerking hard / transmission slipping from 1st to 2nd. dealer notified. vehicle still under warrenty. dealer advised they would have to contact gm for repair sugguestions. 3 months have went by and dealer will not schedule repair of transmission. transmission now has popping noise when shifting all gears and makes vibration at 55mph to 65 mph. transmission still popping, jerking, and slipping from 1st to 2nd.