Consumer Complaint Detail

FORD / EXPLORER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004026125 Incident Date: Sep, 09 2004
Consumer's City: Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMZU34E7WZ Date added to File: May, 23 2021
Date Complaint Received: Jun, 26 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 19 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer had a 1998 ford explorer. it caught on fire under the hood. the only damage was to the cruise control sensor, and to the brake reservoir. a bystander saw the fire and was able to extinguish the fire. the local dealership said they had never seen this problem before. consumer had contacted ford, and was told because it was used and out of warranty that there was nothing they could do. the car was parked at approximately 7:30am ,and the fire started at approximately 11:45am. consumer statesdthat they have only used the cruise control approximately three times since owning vehicle. *ak